Terms of Service

1. Who we are and what this covers

Penny is made by one-tap LLC ("one-tap," "we," "us"). These terms are an agreement between us and the person, company or organization that signs up for Penny ("you"), covering everyone who uses Penny under your team key. If you sign up on behalf of a company, you confirm you're allowed to accept these terms for it. By starting a trial, turning on Penny, or paying for a plan, you agree to these terms.

2. What Penny is

Penny is a set of rules and a Google Sheet with built-in code that you add to your own Google account. Your own Claude follows Penny's rules to prepare a morning brief, draft replies and outreach for you to review, and keep your Penny file up to date. Penny's rules live in documents we publish, so improvements reach you without you doing anything.

To use Penny you need your own paid Claude plan and your own Google account (Gmail or Google Workspace). Those are provided by Anthropic and Google under their own terms, and you pay for them yourself. We're not responsible for them. If one of them changes or stops working, parts of Penny may stop working too.

3. Your team key

• We give you a team key when your trial or plan starts. Everyone on your plan uses it to turn on their own Penny. You choose who is on your plan and are responsible for what they do with Penny.
• Keep your key to your team. Don't share it with anyone outside your plan.
• If you lose your key or think someone outside your team has it, email hello@one-tap.gg. We'll cancel it and send you a new one.

4. Free trial

New companies can try Penny free for 7 days, with no card. Each company gets one trial. When the trial ends, Penny stops working unless you choose a plan. Everything Penny made during the trial stays in your own Gmail and Drive. We may end, change or refuse a trial at our discretion, for example if we see signs of misuse.

5. Plans, billing and cancelling

• Price. $12 per person a month, never more than $99 a month for a team of up to 15 people.
• Business. For 16 people or more: $10 per person a month, billed yearly by invoice, with a minimum of $2,000 a year. Business includes help setting up your team and written answers for your security review. We can work with your purchase orders and vendor forms.
• Billing. We bill by invoice. Monthly plans renew each month, and Business plans each year, until you cancel. Adding people takes effect right away; we bill the difference on your next invoice. Prices don't include taxes, which you pay where they apply.
• Price changes. We'll tell you at least 30 days before a price change takes effect. It applies from your next renewal.
• Cancelling. You can cancel any time by emailing hello@one-tap.gg. Penny keeps working until the end of the period you've paid for, then stops. We don't refund partial periods, except where the law requires it.
• Late payment. If an invoice isn't paid within 30 days of its due date, we may pause your team key until it is.

6. Your data

Your email, calendar, files, briefs, drafts and Penny file belong to you, and they stay in your own Claude and Google accounts. one-tap runs no servers for Penny and never receives your email, calendar, drafts or files.

• The only thing your Penny checks is your team key: once a day she looks it up in a list of key codes we publish with Penny to see whether it is active. That list holds no names or email addresses, and nothing about you is sent to us.
• Penny's use of Google data is described in our privacy policy.
• We keep only what we need to run your plan: your name, company and email, how many people are on your plan, and billing records. We keep your key only in a scrambled form we can check but can't read.
• We never sell your data, never use it to advertise, and never use it to train AI models.
• You can stop Penny any time by removing her from your Google account or deleting your Penny file. When your plan ends we delete what we keep about you within 30 days, except billing records the law requires us to keep.

7. Drafts and the email you send

Penny drafts emails; the only messages she sends are your own brief and her reviews, and only to you. You review every draft and decide whether to send it, and you're responsible for what you send. That includes following the laws and rules that apply to your email and outreach, such as anti-spam and privacy laws, and the terms of other services you use alongside Penny, such as LinkedIn.

Penny uses AI and can make mistakes: a wrong date, a missed email, a draft that misreads a thread. Check anything that matters before you act on it.

8. Acceptable use

Don't use Penny to break the law, send spam, harass anyone, mislead people about who you are, or collect information about people in ways the law or the relevant service doesn't allow. Don't try to get around the team key check or use Penny without an active key. We may cancel keys that are misused.

9. Penny belongs to us

Penny's rules, her Sheet and its code, and the way she is designed are our property. Your plan gives you a limited, non-transferable right to use Penny for your own work while your plan or trial is active. You agree that you and the people on your plan will not:

• copy, publish or share Penny's rules, Sheet or code outside your plan, in whole or in part;
• remove or get around the team key check;
• use Penny, her rules or anything derived from them to build a product or service that competes with Penny, or help anyone else do so;
• resell Penny or give access to her to anyone outside your plan.

If we find a breach of this section, we may cancel your key immediately without a refund, and we may seek damages and a court order to stop the misuse, since money alone may not be enough to fix it. This section continues to apply after your plan or trial ends.

If you send us ideas or feedback about Penny, we may use them freely, without owing you anything.

10. Suspending or ending access

We may suspend or cancel your team key if you break these terms, don't pay, or if we have to for legal or security reasons. Where it's reasonable, we'll tell you first and give you a chance to fix the problem. You can stop using Penny at any time. Sections 6, 9 and 11 to 14 continue to apply after access ends.

11. No guarantees

We work hard to make Penny reliable, but we provide her "as is" and "as available." To the extent the law allows, we make no promises that Penny will be uninterrupted, error-free, or right every time, and we disclaim implied warranties such as merchantability and fitness for a particular purpose.

12. Limits on liability

To the extent the law allows, neither of us is liable to the other for indirect or consequential losses, such as lost profits, lost business or lost data, and our total liability for any claim relating to Penny is limited to the amount you paid us for Penny in the 12 months before the claim. These limits don't apply to your obligations under section 9 or to your payment obligations.

13. If someone makes a claim

If someone makes a claim against us because of email you sent with Penny's help, your use of Penny in breach of these terms, or your data, you'll cover our reasonable costs of dealing with it, including legal fees.

14. Changes, law and contact

• Changes. We may update these terms. For changes that matter, we'll tell you at least 30 days ahead. If you keep using Penny after they take effect, the new terms apply.
• Law. These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules, and disputes go to the state or federal courts located in California.
• Everything else. These terms are the whole agreement about Penny, unless we've signed a separate agreement with you. If part of them can't be enforced, the rest still applies. Not enforcing a term right away doesn't mean we've given it up. You can't transfer your plan without our agreement.
• Contact. Questions about these terms or your plan: hello@one-tap.gg.